Investigation
Digital Footprint Investigation
Unified investigation for merchant website, Google Business/Reviews and approved social profiles, with source matching, crawl evidence and timeline.
Active22 pages discovered
96%Business identity match
88%2 approved business profiles
Refunds7 material mentions
Run digital footprint scan
Ready. Source-policy gate will run before crawling.
Website discovery
/Homepage · detected LOB: digital services200 OK0.7s
/aboutCompany description, legal name, service catalog200 OK0.5s
/termsTerms & conditions present200 OK0.4s
/refundRefund policy present; 14-day condition200 OK0.5s
/productsOne product cluster inconsistent with declared LOBREVIEW0.9s
Website intelligence
Detected LOBDigital Services + Online Marketplace
Declared LOBDigital Services
LOB consistencyMismatch
Domain age4.2 years
WHOIS / registryConsistent legal email domain
Parking / scamNo strong signal
High-risk taxonomy1 candidate category · analyst review
Google Business / Review identity
Candidate AMetro Kreasi · Jakarta · 96% match
Candidate BMetro Kreasindo · Bekasi · 38% match
Selected profileCandidate A
Rating3.1 / 5 · 412 reviews
30-day trendDown 0.4
Negative themes
refund delay · 7support response · 5billing dispute · 3
Review authenticity signals
Burst pattern: low · duplicate text: medium · rating distribution anomaly: low.
Social identity resolution
Instagram business@metrokreasi · 91% match
Facebook pageMetro Kreasi ID · 85% match
Personal profilesExcluded by minimization policy
Sentiment68% neutral · 20% positive · 12% negative
Risk themes2 complaint clusters · no corroborated fraud allegation
Source governance
Only approved business-facing sources are processed; access method, permitted purpose and retention are recorded per connector.